Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

May 17, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Center Millard. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Center Millard as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Center Millard, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Center Millard
4870 S 137th Street
Omaha, NE 68137
402-895-4274
http://www.tuffymillardave.com

More articles from Tuffy Millard

Steering You Right (Power Steering Fluid Service)

August 25, 2025

Its important for safe driving that two of the most important systems in your vehicle work right. One is the brakes. The other is the steering. Nearly all vehicles on the road have some sort of power steering that allows you to direct a very heavy machine with little effort. There are two ty... More

Thoughtful Gifts for the Winter Driver

August 18, 2025

You may be one of those romantics who don't like giving (or getting) practical gifts for special occasions. Just wait until one of those gifts helps you out of a big predicament in cold weather, and you realize that practical gifts can be life savers. Here are a few things you may give the cold-... More

Prepare Your Windshield for Winter (Wiper Blades and Fluid for Freezing Temperatures)

August 11, 2025

Winter and freezing temperatures present challenges for different parts of your vehicles. For example, winter tires give you better traction on snow. But some parts of your vehicle that may need special attention for winter are your windshield wipers. You may have found yourself in the middle o... More