Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

May 17, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Center Millard. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Center Millard as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Center Millard, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Center Millard
4870 S 137th Street
Omaha, NE 68137
402-895-4274
http://www.tuffymillardave.com

More articles from Tuffy Millard

Don't Miss a Beat (Importance of Regular Maintenance)

October 12, 2025

In many places, license plates have to be renewed every year or else you can't drive your vehicle legally. Usually, you'll get a reminder from the agency that issues the plates. That kind of regular attention needs to be paid to your vehicle as well. Its manufacturer has determined a schedule o... More

Knowledge is Power (Battery Testing)

October 5, 2025

Its likely happened to you once or twice. You head to your vehicle, open the door, turn the key and lo and behold, your battery is dead. Now youre stranded, may have to get a jump or a tow, and youll definitely be late for wherever you were headed. While your vehicle may sometimes give you warni... More

T for Transmission, T for Trouble (Automatic Transmission Trouble Signs)

September 28, 2025

One of the hardest working components of your vehicle is its transmission, shifting gears up and down when you need it to. The transmission is vital to your vehicle driving properly, and if you start to see signs of problems in it, its best to have them fixed earlier rather than later. (Since ne... More